Putting greed before need

A lot of folk are expressing anger about Rogers’ unilateral decision to eliminate Cable Channel 64 (PBS Watertown N.Y.) and to force them to subscribe to digital channels if they want access. Their response, or lack of response, to Ottawa resident’s complaints demonstrates what their real priority is (increased profits, no matter what!).

Rogers is inconsiderate to customer concerns and needs in so many ways. Another issue that came to my attention recently relates to their “pay as you go” cell-phone service. Subscribers are being bombarded by unsolicited junk calls for which they are charged. Rogers is benefiting from this unexpected revenue stream at subscribers’ expense and inconvenience. It’s time to change and to look for viable alternatives.